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Responsible gaming: PLAY AND BE RESPONSIBLE FOR IT

Mozzart Bet is a leading online sports betting site in Kenya that promotes responsible gaming among punters. To achieve responsible gambling, we provide a set of guidelines that all users should follow.

Always Be in Control

Punters are encouraged to:

  • Treat betting as a form of fun or entertainment, not as a primary source of income.
  • Bet within your limits—only gamble with money you can afford to lose.
  • Take regular breaks from gambling. Persistent gambling can cause you to lose track of time and perspective.
  • At mozzartbet.co.ke, we enforce an age restriction to prevent minors from registering. Only adults aged 18 and above with a valid Kenyan National ID card are allowed to participate in sports betting activities on Mozzart Bet Kenya’s platforms.
  • Mozzart Bet also recommends installing filtering software to prevent minors from accessing inappropriate websites and applications
  • Never place bets under the influence of alcohol, stress, or depression. Be sober and alert when gambling.
  • Always keep track of your gaming activity by regularly checking your gambling history and monitoring the amount spent. This will help you take breaks and reassess your decisions.
  • If you suspect that you may have a gambling problem, feel free to contact our 24/7 Customer Support team at 0709 168 000 for guidance.
  • Balance gambling with other activities to help avoid developing a gambling addiction, which can be harmful to your well-being.

Stick to Your Limits

  • Regularly review your betting history to manage your spending, deposits, withdrawals, and frequency of betting. This will help you determine whether you're exceeding your personal gambling limits.

Self-Exclusion

  • This option allows your account to be temporarily suspended at your request, giving you time to take a break from gambling. Once the exclusion period ends, your account can be reinstated upon request.
  • To self-exclude from Mozzart Bet Kenya, send an email with your Mozzart Bet user account phone number and a copy of your Kenyan National ID to help@mozzartbet.co.ke, clearly stating your intention to suspend or close your account. Be sure to indicate the desired exclusion period.
  • Customer Support team at 0709 168 000
  • After the exclusion period ends, customers must request account reactivation by emailing help@mozzartbet.co.ke.